Terms & Conditions

Effective Date: January 1, 2025

Welcome to Family Strong.

These Terms & Conditions govern your use of joinfamilystrong.com and any coaching services provided by Family Strong.

By accessing this website or engaging with our services, you agree to these Terms & Conditions.

If you do not agree, please do not use this website or our services.

1. About Family Strong

Family Strong provides coaching, education and personal development programs designed to help fathers strengthen themselves, their relationships and their families.

Our services are educational and transformational in nature and are intended to support personal growth and leadership within the family.

2. Website Use

By using this website, you agree to:

  • Use the website lawfully.

  • Provide accurate information when completing forms.

  • Respect the intellectual property contained on this website.

  • Not interfere with the operation or security of the website.

Family Strong reserves the right to restrict or terminate access to the website if these Terms are violated.

3. Coaching Services

Family Strong provides private coaching and educational services.

Coaching is designed to help individuals clarify goals, develop new perspectives, improve decision-making and create meaningful change.

Coaching is not:

  • Therapy

  • Counselling

  • Psychological treatment

  • Medical care

  • Legal advice

  • Financial advice

Clients remain fully responsible for their own decisions and actions.

4. Private Conversations

Submitting an application does not guarantee coaching services.

The initial conversation is intended to determine whether Family Strong and the applicant are a good fit to work together.

Family Strong reserves the right to decline coaching services if we believe another resource or professional would better serve an applicant's needs.

5. Confidentiality

Information shared during coaching conversations is treated with respect and confidentiality.

Information will not be shared with third parties unless:

  • You provide permission.

  • Disclosure is required by law.

  • There is a concern involving imminent harm to yourself or others.

6. Payments

Fees for coaching services will be communicated before any coaching agreement begins.

Payment is required according to the agreement established between Family Strong and the client.

Failure to make payment may result in suspension or termination of services.

7. Cancellations & Rescheduling

Life happens.

If you need to reschedule a coaching session, we ask that you provide at least 24 hours' notice whenever possible.

Missed appointments or cancellations made with less than 24 hours' notice may be considered forfeited unless otherwise agreed upon.

8. Refunds

Because coaching involves reserving time and providing personalized support, refunds are not available once coaching services have begun.

If a concern arises, we encourage an open conversation so we can determine an appropriate solution together.

9. Intellectual Property

All content on this website, including but not limited to:

  • Text

  • Images

  • Logos

  • Videos

  • Downloads

  • Worksheets

  • Coaching materials

  • Frameworks

  • Program content

is the property of Family Strong unless otherwise stated.

No material may be copied, reproduced, distributed, or used commercially without written permission.

10. Testimonials

Testimonials shared on this website reflect the personal experiences of individual clients.

They are intended to illustrate what is possible but do not guarantee that every client will achieve similar results.

Every individual's journey is unique.

11. Results

Personal growth depends on many factors, including individual effort, commitment, circumstances, and consistency.

Family Strong cannot guarantee specific outcomes or results.

12. Limitation of Liability

To the fullest extent permitted by law, Family Strong shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use of this website

  • Coaching services

  • Educational materials

  • Decisions made by clients

You accept full responsibility for your choices and actions.

13. Third-Party Links

This website may contain links to third-party websites or services.

Family Strong is not responsible for the content, privacy practices, or policies of external websites.

14. Changes to These Terms

Family Strong may update these Terms & Conditions from time to time.

The latest version will always be available on this website.

Continued use of the website constitutes acceptance of any updates.

15. Governing Law

These Terms & Conditions are governed by the laws of the Province of British Columbia and the laws of Canada applicable therein.

Any disputes arising from these Terms shall be resolved within the courts of British Columbia, Canada.

Contact

If you have questions regarding these Terms & Conditions, please contact:

Family Strong

hello@joinfamilystrong.com

Squamish, British Columbia, Canada