Privacy Policy

Effective Date: Jan 01, 2025

At Family Strong, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information when you visit joinfamilystrong.com or engage with our coaching services.

Who We Are

Family Strong is a coaching and education company dedicated to helping fathers become the foundation their family needs to thrive.

If you have any questions about this Privacy Policy, you can contact us at:

Email: hello@joinfamilystrong.com

Information We Collect

We may collect the following information when you visit our website or interact with us:

Personal Information

  • Name

  • Email address

  • Phone number

  • City/Country

  • Information you provide through our application forms

  • Information you share during coaching conversations

Website Information

When you visit our website, we may automatically collect information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Referral source

This information helps us improve your experience and better understand how visitors use our website.

How We Use Your Information

We use your information to:

  • Respond to your inquiries

  • Review your coaching application

  • Schedule private conversations

  • Deliver coaching services

  • Communicate with you about your application or coaching

  • Improve our website and services

  • Send occasional updates or resources (only if you choose to receive them)

We will never sell your personal information.

Confidentiality

Your privacy matters.

Any information you share through your application or during coaching conversations is treated with respect and confidentiality.

While coaching is not protected by legal privilege in the same way as medical or legal services, we are committed to maintaining the privacy of your personal information and only sharing it when required by law or with your explicit permission.

Third-Party Services

To operate our business, we may use trusted third-party providers including:

  • Squarespace

  • Cal.com

  • Google Workspace

  • Google Analytics

  • Stripe

  • Email marketing software

These providers may process your information solely for the purpose of delivering their services.

We encourage you to review their individual privacy policies.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Understand website traffic

  • Improve website performance

  • Remember user preferences

  • Measure marketing effectiveness

You can disable cookies through your browser settings at any time.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information.

While no online system can guarantee complete security, we are committed to safeguarding your information using reputable platforms and best practices.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide coaching services

  • Meet legal or regulatory requirements

  • Maintain appropriate business records

When information is no longer required, it will be securely deleted.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of your information

  • Withdraw consent for future communications

To make a request, please contact us at:

hello@joinfamilystrong.com

Children's Privacy

Family Strong provides coaching services for adults.

We do not knowingly collect personal information directly from children under the age of 16.

Changes to This Policy

From time to time, we may update this Privacy Policy to reflect changes in our services or legal requirements.

The most current version will always be available on this website.

Contact

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Family Strong

hello@joinfamilystrong.com

Squamish, British Columbia, Canada